Chat With Us
Terms of Use
Chat With Us is a service provided by DGA, Inc. (“DGA, INC.” or “We”) and we may engage service provider(s) ("Service Provider(s)") in providing this service. These Terms of Use govern your access to and use of Chat With Us and contain important information about how we will access and use Personal Information about you for the purpose of providing this service. Your use of Chat With Us constitutes acceptance of these Terms of Use, as amended from time to time.
The Use of Chat With UsChat With Us enables an automated chat as well as live DGA, INC. agents in call centers to interact with DGA, INC. customers and other individual users through a chat screen on the DGA, INC. website or branch websites.
DGA, INC. provides this service for the purpose of interacting with you while visiting DGA, INC. Web Chat or Branch websites. We aim to provide you with help and support in navigating the DGA, INC. Web Chat or Branch websites, internet banking services and general information about DGA, INC.’s products and services upon your request over the DGA, INC. Web Chat or Branch websites. We will send you notifications (Chat Notifications) when our customer service officers have responded to your queries. Please note that Chat Notification and Push Notification Alerts Service are separate services.
We have a right to enhance or adjust the scope of service, features and functions of Chat With Us from time to time without prior notice. We have the right to vary these Terms of Use from time to time by giving notice.
DGA, INC. will not provide you with any advice, solicitation or recommendation via Chat With Us. DGA, INC. will merely be communicating with you via Chat With Us to assist in your use of the DGA, INC. Web Chat or Branch websites and respond to certain general enquiries or requests about designated account, transaction or application.
You must only use Chat With Us for the purposes permitted by DGA, INC.. You must not use or attempt to use Chat With Us to:
You acknowledge that DGA, INC. can terminate your use of Chat With Us if DGA, INC. reasonably believes that you have breached these Terms of Use.
PrivacyYou are not required to provide DGA, INC. with any personal information (including sensitive information) to DGA, INC. while using this service to enquire about functionality of or navigation around the DGA, INC. Web Chat or Branch websites. However, we may ask you to provide partial information about yourself or your account for verification purpose if you make certain general enquiries or requests about designated account, transaction, or application. If our you have provided sensitive personal data such as your full personal information, account number or identification number via Chat With Us, we will not use that information and we will try to perform appropriate treatment to protect your personal data. If the disclosure of more detailed personal or account information is required to assist you with your enquiry, DGA, INC. will contact you via other means, such as over the telephone or via DGA, INC.’s web chat.
If you provide your personal information about yourself to DGA, INC., DGA, INC. may collect,use, store and disclose your personal information in accordance with DGA, INC.’s Privacy Policy and DGA, INC.’s website Terms of Use. For the purpose of ensuring the smooth running of the system, we may disclose the contents of the Chat with Us communication (including any personal information you provide to us when using Chat With Us) to the Service Provider(s) who may be located and have servers within or outside United States of America. DGA, INC. has in place contractual arrangements with the Service Provider(s) for the protection of personal information, but DGA, INC. cannot guarantee the security of information and does not assume liability on the use of data by the Service Providers.
RecordsFor quality and verification purposes, DGA, INC. will retain a record of all communications with you via Chat With Us for a period of 1 years (or such other period as considered appropriate by DGA, INC.) from the day upon which Chat With Us communication took place.
DGA, INC. will not be liable to you or any other party for any actions, proceedings, claims, losses or damages suffered by you arising from or connected with your use of Chat With Us or indirect or
consequential loss or for loss or corruption of data, loss of revenue or loss of profits, whether in
contract, tort or under statute or otherwise arising from or connected with your use of Chat with Us.
Your right of recovery under these Terms of Use is cumulative.
Third-Party RightsNo person other than you and DGA, INC. will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provisions of these Terms of Use.
Governing Law and Governing VersionThese Terms of Use are governed by and construed in accordance with the laws of the United States. You agree to submit to the non-exclusive jurisdiction of the courts of United States. You further agree that these Terms of Use may be enforced in the courts of any competent jurisdiction.
Terms of Use
Chat With Us is a service provided by DGA, Inc. (“DGA, INC.” or “We”) and we may engage service provider(s) ("Service Provider(s)") in providing this service. These Terms of Use govern your access to and use of Chat With Us and contain important information about how we will access and use Personal Information about you for the purpose of providing this service. Your use of Chat With Us constitutes acceptance of these Terms of Use, as amended from time to time.
The Use of Chat With UsChat With Us enables an automated chat as well as live DGA, INC. agents in call centers to interact with DGA, INC. customers and other individual users through a chat screen on the DGA, INC. website or branch websites.
DGA, INC. provides this service for the purpose of interacting with you while visiting DGA, INC. Web Chat or Branch websites. We aim to provide you with help and support in navigating the DGA, INC. Web Chat or Branch websites, internet banking services and general information about DGA, INC.’s products and services upon your request over the DGA, INC. Web Chat or Branch websites. We will send you notifications (Chat Notifications) when our customer service officers have responded to your queries. Please note that Chat Notification and Push Notification Alerts Service are separate services.
We have a right to enhance or adjust the scope of service, features and functions of Chat With Us from time to time without prior notice. We have the right to vary these Terms of Use from time to time by giving notice.
DGA, INC. will not provide you with any advice, solicitation or recommendation via Chat With Us. DGA, INC. will merely be communicating with you via Chat With Us to assist in your use of the DGA, INC. Web Chat or Branch websites and respond to certain general enquiries or requests about designated account, transaction or application.
You must only use Chat With Us for the purposes permitted by DGA, INC.. You must not use or attempt to use Chat With Us to:
- adversely affect the reputation of DGA, INC. or the Service Provider(s);
- damage or interfere with Chat With Us data, software, website or information technology systems of DGA, INC. or the Service Provider(s);
- send any offensive, inflammatory, defamatory, fraudulent or otherwise unlawful information;
- or cause annoyance or inconvenience to DGA, INC. or the Service Provider(s).
You acknowledge that DGA, INC. can terminate your use of Chat With Us if DGA, INC. reasonably believes that you have breached these Terms of Use.
PrivacyYou are not required to provide DGA, INC. with any personal information (including sensitive information) to DGA, INC. while using this service to enquire about functionality of or navigation around the DGA, INC. Web Chat or Branch websites. However, we may ask you to provide partial information about yourself or your account for verification purpose if you make certain general enquiries or requests about designated account, transaction, or application. If our you have provided sensitive personal data such as your full personal information, account number or identification number via Chat With Us, we will not use that information and we will try to perform appropriate treatment to protect your personal data. If the disclosure of more detailed personal or account information is required to assist you with your enquiry, DGA, INC. will contact you via other means, such as over the telephone or via DGA, INC.’s web chat.
If you provide your personal information about yourself to DGA, INC., DGA, INC. may collect,use, store and disclose your personal information in accordance with DGA, INC.’s Privacy Policy and DGA, INC.’s website Terms of Use. For the purpose of ensuring the smooth running of the system, we may disclose the contents of the Chat with Us communication (including any personal information you provide to us when using Chat With Us) to the Service Provider(s) who may be located and have servers within or outside United States of America. DGA, INC. has in place contractual arrangements with the Service Provider(s) for the protection of personal information, but DGA, INC. cannot guarantee the security of information and does not assume liability on the use of data by the Service Providers.
RecordsFor quality and verification purposes, DGA, INC. will retain a record of all communications with you via Chat With Us for a period of 1 years (or such other period as considered appropriate by DGA, INC.) from the day upon which Chat With Us communication took place.
- Warranties/limited liability
DGA, INC. will not be liable to you or any other party for any actions, proceedings, claims, losses or damages suffered by you arising from or connected with your use of Chat With Us or indirect or
consequential loss or for loss or corruption of data, loss of revenue or loss of profits, whether in
contract, tort or under statute or otherwise arising from or connected with your use of Chat with Us.
Your right of recovery under these Terms of Use is cumulative.
Third-Party RightsNo person other than you and DGA, INC. will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provisions of these Terms of Use.
Governing Law and Governing VersionThese Terms of Use are governed by and construed in accordance with the laws of the United States. You agree to submit to the non-exclusive jurisdiction of the courts of United States. You further agree that these Terms of Use may be enforced in the courts of any competent jurisdiction.