DGA Auto : Outsourced Automotive BDC Solutions
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Outsourced BDC Solutions

The Next Generation Of AI For Automotive Dealers
We broke up with Lucy AI and went Alpha with Alpha Drive AI

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  • The ONLY Next Generation AI for Automotive Dealerships
  • NLP and GPT Models
  • Conversational AI by BDC experts 
  • 95% First Call Resolution
  • Schedule customers in under 90 seconds
  • 80% scheduling success rate
  • Identifies customer by name & vehicle upon answering
  • Schedules repair or maintenance
  • Allows customers to choose transportation options: drop off, shuttle, waiter, or loaner.
  • Offers previous advisor and first available appointment times.
  • Upsells and Cross-Selling 
  • Live AI Assist: Voice, Text, Chat, Email
Go Alpha

SALES BDC 
CLOSE MORE DEALS. SELL MORE CARS. INCREASE PROFIT.
Real People. Real Results.

Sales Conquest Calls

Sales Conquest

  • Positive Equity Campaigns: upgrade customers to new vehicles 
  • Lease and Renewal Campaigns: engage with customers before the make their lease renewal decision. 
  • Lost Opportunity Campaigns: convert failed  leads into sales
Sales Reservation Center

Lead Response

  • Internet Lead Response:  Follow up with customers in 5 minutes or less. 
  • All Communication Channels: phone, text, email, chat and social. 
  • Sales Phone-ups: Full inbound or overflow support for sales phone-ups. 
  • Custom  Sales Cycles: 7, 14, 30, 60, 90 or 120 day lead follow-up cycles
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Sales Follow-Up

​Sales Follow-up

  • Unsold: unsold Showroom Follow-up. Get customers back in the door and stop losing deals. 
  • Sold: monitor the customer experience is in your showroom. Sales CSI on demand. 
  • F&I Experience: target the #1 complaint customer have with the buying process
Get A Sales BDC

SERVICE BDC
INCREASE RO's. IMPROVE CUSTOMER ENGAGEMENT.
​BETTER CUSTOMER EXPERIENCE.
Real People. Real Results 

Service Conquest Calls

Service Conquest 

  • Retention Campaigns: Pre-Paid Maintenance and Maintenance Due Cycling
  • Engagement Campaigns: Lost Souls, Recalls, SOP, No Show & Declined Services ​
  • All Communication Channels: phone, text, email, chat and social.
Service Reservation Center

Reservation Center

  • Appointment Scheduling: take control of your shop out of your advisors' hands. 
  • Overflow Call Support: never miss another call or send customers to voicemail by backstopping your service line. 
  • Ai Assist: Lucy Ai will help provide real-time assistance for customers. 
Service CSI Follow-up

Service Follow-up

  • 24hr initial follow-up: Follow-up with your customers within 24 hours after service. 
  • Caller ID cloning: no 1-800 numbers, only your trusted dealership number. 
  • Increased Survey Response Rate: DGA will increase your positive survey response rate. 
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Get A Service BDC
 

DEALERS TRUST DGA AUTO

"DGA's partnership with our dealerships has made a huge improvement with customer service and engagement. DGA sets the bar with standards in answering clients’ requests, ensuring they are handled with ease and courteousness from start to finish. We recommend DGA's BDC solutions without hesitation for any of your dealership needs. Thank You, DGA, for being part of our dealership family."

Roger Pittman 
COO - Kollective Auto Group 
CDK Global Partner
Xtime Partner
Autoloop Partner
TimeHighway Partner
DealerSocket Partner
DealerVault Partner
EDX Google Partner
Salesforce Partner
Five9 Partner
RingCentral Partner
Octadyne Partner
Dell Business Partner
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Toyota Partner
Honda Partner
Nissan Partner
Hyundai Partner
Audi Partner
BMW Partner
Subaru Partner
Land Rover Partner
Ford Partner
Kia Partner
Chevrolet Partner
Chrysler Partner
Dodge Partner
Volkswagen Partner
Infiniti Partner
Lexus Partner
Acura Partner
Fueled by Dealer's Greatest Assets Inc.
DGA Headquarters
24031 S Tamiami Trail Suite #301
Bonita Springs, FL 34134

 1 -833-DGA-AUTO 
1-833-342-2886
Email: [email protected]

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Sales Direct: 239-221-5235
Client Support Direct: 239-221-5236
Human Resources Direct: 239-221-5237
© COPYRIGHT 2025. ALL RIGHTS RESERVED.
DGA is an equal opportunity employer and prohibits discrimination and harassment of any kind. 
DGA offers no guarantees or warranties on products or services except as expressly provided in the agreement. DGA makes no guarantees or warranties of any kind, expressed or implied.
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