Dealer's Greatest Assets: The Automotive Outsourced BDC Solution For Sales and Service Departments
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Outsourced BDC solutions

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Sales Solutions
Service Solutions
Testimonials
Cloud Based Contact Center Solutions
  • ​​24hr initial follow-up
  • Caller ID cloning 
  • High end agents generate survey responses 
  • Real-time reporting and analytics 
  • Answer calls within 2-3 rings
  • Live online chat support 
  • Open 7 days a week, 363 days a year
  • Dealer specific up-selling ​


  • Revenue generating outbound services
  • Custom scripts with campaign incentives
  • Recall completion campaigns 
  • Seamless integration with scheduling software 
  • Specialized agents trained on your brand, your dealership
  • Elite agents maximize each scheduled appointment 
  • On-demand campaigns customized to your dealership's needs
  • Real-time online call recording ​​

 

SALES CAMPAIGNS 
CLOSE MORE DEALS. SELL MORE CARS. INCREASE PROFIT

Sales Conquest Calls

Sales Conquest Calls

  • Positive Equity Campaigns 
  • Lease and Renewal Campaigns 
  • Appointment Confirmation
  • No-show calls 
  • Lemonade Campaigns: convert failed "Lemon" leads into sales
Sales Reservation Center

Sales Reservation Center

  • Rapid Internet Lead Response: live internet lead management with custom lead cycles.
  • Sales Phone-ups: Full inbound or overflow support for sales phone-ups. 
  • Mailer Direct Line: custom mailer campaign appointment line.
  • Sales Clinic:  Sales event Appointment Setting 
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Sales Follow-Up

​Sales Follow-up

  • Unsold: unsold Showroom Follow-up. Get customers back in the door and stop losing deals. 
  • Sold: monitor the customer experience is in your showroom. Sales CSI on demand. 
  • F&I Experience: target the #1 complaint customer have with the buying process
Learn more
 

SERVICE CAMPAIGNS
INCREASE RO's. IMPROVE CUSTOMER ENGAGEMENT.
​BETTER CUSTOMER EXPERIENCE 

Service Conquest Calls

Service Conquest Calls 

  • Retention Campaigns: Pre-Paid Maintenance and Maintenance Due Cycling
  • Engagement Campaigns: Lost Souls, Recalls, SOP, No Show & Declined Services ​
Service Reservation Center

Service Reservation Center

  • Appointment Scheduling: take control of your shop out of your advisors' hands
  • Overflow Call Support: never miss another call or send customers to voicemail by backstopping your service line. 
  • Service Clinics: special event appointment Setting ​
Service CSI Follow-up

Service Follow-up

  • 24hr initial follow-up: Follow-up with your customers within 24 hours after service. 
  • Caller ID cloning: no 1-800 numbers, only your trusted dealership number. 
  • Increased Survey Response Rate: DGA will increase your positive survey response rate. 
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Learn More
 

Testimonials

"DGA recently partnered with our five dealerships and has already made a huge improvement with customer service and CSI objections from the manufacturer. DGA sets the bar with standards in answering clients’ requests, ensuring they are handled with ease and courteousness from start to finish. We recommend DGA without hesitation for any of your dealership needs. Thank You, DGA, for being part of our dealership family."

Roger Pittman 
COO - Tri State Luxury Collection 
CDK Global Partner
Xtime Partner
Autoloop Partner
TimeHighway Partner
DealerSocket Partner
DealerVault Partner
EDX Google Partner
Salesforce Partner
Five9 Partner
RingCentral Partner
Octadyne Partner
Dell Business Partner
Mercedes-Benz Partner
Toyota Partner
Honda Partner
Nissan Partner
Hyundai Partner
Audi Partner
BMW Partner
Subaru Partner
Land Rover Partner
Ford Partner
Kia Partner
Chevrolet Partner
Chrysler Partner
Dodge Partner
Volkswagen Partner
Infiniti Partner
Lexus Partner
Acura Partner
Fueled by Dealer's Greatest Assets Inc.
DGA Headquarters
24031 S Tamiami Trail Suite #301
Bonita Springs, FL 34134

 1 -833-DGA-AUTO 
1-833-342-2886
Email: Sales@DGAauto.com

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Sales Direct: 239-221-5235
Client Support Direct: 239-221-5236
Human Resources Direct: 239-221-5237
© COPYRIGHT 2016. ALL RIGHTS RESERVED.
DGA is an equal opportunity employer and prohibits discrimination and harassment of any kind. 
DGA offers no guarantees or warranties on products or services except as expressly provided in the agreement. DGA makes no guarantees or warranties of any kind, expressed or implied.
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