DGA Auto BDC Blog

Monday's inbound call volume is the key indicator for determining how busy your week will be in the service drive. Monday accounts for 27% of your week's phone traffic for service appointment scheduling. By using Monday's call volume as your gauge, you can accurately project your weekly appointments, and then quickly determine your week's outbound scheduling needs. Through outbound prospecting calls, It's realistic to add 5 appointments per day with a well-equipped BDC, but adding 10-15 appointments per day requires more staffing and more time. Using DGA gives you the ability to scale on-demand and ramp up your BDC needs without changing your current staffing levels. This is yet another reason why outsourcing your BDC makes life better in the service drive!

Dealer's Greatest Assets (DGA) is now an official Google Business partner! Whether searching on Google.com or looking for directions on Google Maps, DGA is now even more visible on the web. The Google Partner Program will not only increase visibility for DGA but also prepare the company to continue to meet our customers evolving needs. 

When it comes to your business and your customers, you cannot trust just anyone. Since 1993, Dealer's Greatest Assets, Inc. (DGA) has been a leading strategic partner for dealerships nationwide. After more than 20 years, we have a superior track record of success with proven results. Unlike our competitors, we don’t outsource your customers to offshore call centers. Our well-trained, specialized agents answer your calls in-house, with our headquarters located in Ellicott City, Maryland.
 
DGA's management team possesses the necessary vision and industry expertise required for your dealership's BDC to succeed and increase your bottom line. Unlike our competitors, whose teams consist of retired automotive insiders, our team consists of BDC development specialists with more than 50 years of automotive call center experience combined. If you want to increase your service and parts RO's, schedule more sales appointments, and turn your customers into advocates for your dealerships, call DGA today at 1-800-678-7269 and schedule a demo at www.DGAauto.com.

Let DGA fuel your dealership's business!

Dealer's Greatest Assets (DGA) featured in Google News on 3/26/2016

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