Easy Phone-up Script For Your Sales BDC

So you started your own sales BDC or hired new employees and you're looking for a simple and easy phone script for customers calling into your store. Here is a simple and easy to learn sample script that you can use as a starting point for your sales business development center (BDC):

1. Introduction: Hello, my name is [Your Name] and I am calling from [Dealership Name].
2. Build rapport: How are you today? I wanted to see if you had any questions or needs in regards to vehicles?
3. Determine their need: Are you currently in the market for a new or used vehicle? Are you looking for something specific?
4. Offer assistance: I'd be happy to help you find the perfect vehicle for your needs. Do you have a budget in mind? Do you have a particular make or model in mind?
5. Set an appointment: When would be a good time for you to come in and test drive some options? Would you like me to go ahead and reserve a spot for you?

Remember to be friendly and helpful, but not pushy. The goal is to build a relationship with the customer and help them find the right vehicle, not just make a sale.